Reboot of

One of our linux servers will be rebooted at 8 pm CST today, January 30, 2015 to patch a vulnerability in GLIBC.The reboot should take about 10 minutes at which time sites and email on this server will be unavailable.We apologize for the inconvenience, but take vulnerabilities seriously and wish to provide the most secure environment we possibly ... Read More »

30th Jan 2015
"Heartbleed Bug" OpenSSL Vulnerability Affecting Internet Community

A significant flaw named the “Heartbleed Bug” ( has been discovered and poses a large security threat to the internet as a whole. The Heartbleed bug is present in the software library OpenSSL which is used by many websites to privately send data to and from an internet server. Fortunately, ... Read More »

11th Apr 2014
Issues sending email to Yahoo, Gmail, and Hotmail

We are aware of some issues sending email to Gmail, Yahoo, and Hotmail users recently.  We have found particular email accounts hosted on our servers that had been compromised and were being used to send unsolicited email.We have taken steps to rectify this situation as quickly as possible, however the automated systems of Gmail, Yahoo and ... Read More »

9th Sep 2013
SMTP issue on Linux server

Update 10:02 am CST:Sending capability of email has been restored.  We are sorry for the inconvenience.Update 9:34 am CST:We have entered this as a network issue, but are very close to resolving the problem. notice:We are aware of an SMTP issue on one of our Linux servers affecting ... Read More »

3rd Sep 2013
Update of Apache and PHP on linux servers

At 9 pm CST, expect a short amount of downtime as we upgrade Apache and PHP on our linux servers.  This is the first step in the upgrade to get our servers up to date and to help update some older content management scripts for sites on the servers.Please bear with us.  There shouldn't be more than approximately 30 mins to 1 hour down ... Read More »

19th Aug 2013
Client System Upgrade

We are planning an upgrade of our client system on Saturday, April 13, 2013. This may affect some support tickets and/or payments being automatically applied until the upgrade is complete. This will make the client system unavailable at times during the upgrade. Please bear with us during this time. Thank you for your business and we ... Read More »

11th Apr 2013
Linux server clients experiencing email issues

Update 2:10 pm: Email should now be connecting and flowing as expected again. Update 1:35 pm: Email is now starting to flow properly again and accounts should start to log in as they once had. Update 11:30 am: cPanel access has been restored and we are continuing to work on the email issue. Thank you for your patience. This morning, ... Read More »

24th May 2012
Unexpected Windows Server Downtime on 11-19-10

A "very unfortunate coincidence" when updating virus signatures and scanner software caused the ClamAV for Windows virus scanner to run amok and move large numbers of files into quarantine on Windows systems. This caused downtime this morning for a particular Windows server hosting many of our clients. The update to the virus signatures ... Read More »

19th Nov 2010
Smartermail 5 now available for Windows server clients!

Wisconsin Web Host is proud to announce the general availability of SmarterMail 5 on all Windows hosting accounts.  SmarterMail 5 builds upon a solid reputation of stability, performance, and value by adding hundreds of new features and enhancements.  All users can access the complete set of email and collaboration tools from an ... Read More »

4th Apr 2008
Windows server clients:

Windows server clients: If you are having trouble with your email passwords not working correctly, please Contact us via our online form by using an alternate email address or by using our Live Help with you're email addresses and passwords so we can reset them for you. On 12-5-07 we had a massive hardware failure on one of our Windows servers. ... Read More »

5th Dec 2007